As one of national fundamental industries, quality inspection and supervision in electric power industry is of great significance. Sound recording system which is helpful to facilitate this industry with rational and high-efficiency monitoring is widely used and plays an important role in electric power industry. Recently, with respects to Donjin sound recording system traditional superiority in electric power industry, Central China National Grid and Northwest China Power Grid as well as Yunnan, Jiangxi, Hunan, Hubei, Guangxi and Fujian provincial-level electric power companies selected and deployed Donjin sound recording system.

Sound recording system operated in electric power system has a high requirement on accuracy and security plus some special requirements. For instance, the sound recording system operated in Hunan, Hubei, Yunnan and Fujian provincial-level electric power companies is mainly used for quality inspection over scheduling personnel, addressing the highly reliable electric grid scheduling and commanding voice recording, besides, giving more address on combination of voice recoded data analysis and management; while the sound recording system operated in Central China Power Grid and Northwest Power Grid is purposed to improve supervision efficiency, maintain the safety of power grid running, mainly for electric power scheduling voice recording, playback and online inquiry. With respects to this, Donjin developed individualized solutions for different electric power industry clients. Some require to record and monitor those calls transferred to scheduling operators so as to inspect if their response and attitude are standard so as to effective execute supervision, clarify responsibility and improve working efficiency and service quality. And some use this system’s recording, playback and inquiry functions for improving their management department ability in data collection and processing as well as interaction and response, providing accurate and timely analysis data to leaders and management at each level to improve the management level and working efficiency, to improve the management to be reasonable, standard and systematic.

Currently, Donjin sound recording system has been widely used in electric power, aviation, telecom, traffic control maritime affairs and metro industry, which effectively enhanced their safety production and operation. Considering the system long-time service, system stability is regarded as the most critical issue for Donjin product based digital sound recording system; while addressing this issue, Donjin sound recording system is also equipped with fault warning mechanism and remote control in association with network and rights management such that it is not guarded by personnel all the time. In addition, Donjin digital sound recording product based system has multimachine cascade networking recording inquiry and monitoring function. It is possible to use the client existing network resources and the system network management function to provide the client’s multiple recoding stations with stable, highly efficient and convenient telephone recording multimachine interconnection system for recorded data sharing and management.

As a “comprehensive information service” platform equipment provider, Donjin has developed a number of purpose definite industrial value-added service applications, such as call center, electronic card-sale and payment platform, voice navigation, etc., which all are customized, individualized, integrated and comprehensive solutions, as the result of close cooperation with its partners and carefully research on client’s different demands.