Information communication industry emerges along with wide application and continuous convergence of telecom, Internet and CTI and other information technologies. In this new field, the past own standard, technology, product and application all confront with reforms never met before, destroy the old and establish the new are inevitable.

Donjin innovates traditional standard and redefines CTI

At the beginning when CTI emerged, it achieved remarkable performance and penetrated into the market

previously occupied by professional communication manufacturers with its flexibility and open competitive power, enabling computer users ability to be built on and applied to telephone system. So, CTI once received good market response in traditional communication market. However, in recent years, CTI only plays a minor role in the uprising information communication field. For looking for the root reason, it is the cause that CTI’s concept, technology and standard are developed behind the path of information communication progress.

In the past few years, computer industry and communication industry all experienced booming and rapid development in aspects of network, technology, application and service: the birth of Internet changed the competition pattern of computer industry also changed the whole world; mobile communication fast-speed development, new applications and new services were emerging in endlessly, and voice service also started its way toward multimedia applications; traditional telecom network were switching to NGN. But, CTI industry technology and standard remains no change and progress: traditional CTI definition – C “computer (PC/industrial computer)”, T "telephony (telephone)”, and I “integration” – obviously it follows behind the demand by information communication and next-generation network development; CTI’s basic product forms and technical framework also remained as it was like when it emerged.

The only way out for CTI breaking through is to redefine its concept, product form and technical features as well as expand its application scope.

Donjin Tech – the leader of global multimedia communication platform technology – redefined CTI relying on its powerful R&D capacity and proven experience: C: computer – computer system’s data processing ability; T: telecommunication – telecom equipment’s reliability and to be systematic advantage; I: IP/Internet – IP network/Internet distributed processing and interlink/interconnection advantage.

Based on this thoroughly new CTI concept, Donjin Tech constructed the new CTI technical standard framework and released such standard based “demand flexible integrated multimedia information communication platform technology – “Yessoe”)

“Yessoe” is a kind of multimedia information communication platform technology integrated with communication control, media processing and service flow control. To be systematic, high reliability and mass capacity scalability of telecom industry, and high processing ability of computer industry, open interconnection and distributed processing advancement of latest IP technology, open and flexibility of CTI technology all can be found in “Yessoe”. All these indicate that the innovative CTI is under its way to break through its existing circle and to promote itself to be the main player in future multimedia information communication arena.

Keygoe challenges telecom service core platform

Currently, Donjing Tech “Yessoe” based Donjin multimedia central office platforms specially developed for telecom operation, industrial call center and enterprise communication fields are ready to put into market one after another, representing Donjin Tech’s challenge against tradition switching from abstract standard to specific application.

Talking about telecom operation field, traditional central office played a core role in telecom platform in traditional voice communication market, however, when time went to information communication age, traditional central office’s problem “excessively stable and insufficiently flexible” was gradually revealed. In information communication age, regardless individual users or industrial users, their demand switches from unitary to comprehensive, especially the next generation network coming soon will be a convergence multimedia communication network, which will grant users right of control and selection and service flexibility that they never experienced before. The situation will be one service available by a platform or the same service available by different platforms in different area, and the traditional central offices are hard to satisfy the next-generation

network demand; this is because, different platform has different requirement on technical framework, development mode, deployment method and developers; a new service and new market development will trigger all resources to action, which will cause service providers hard to decide between exchange ability and media processing ability as well as service ability and system cost.  

For solving “to get both” issue, service platform needs to eliminate in a comprehensive way multiple service network overlapping, and change them to a uniformed, open, flexible and high-performance multi-service carrying platform, i.e., a unitary multi-service network.

Donjin Tech Keygoe series multimedia central office developed based on Yessoe technique are “comprehensive information service” platform specially developed for operators and virtual operators, which have the advantages that traditional central offices don’t have. Keygoe matches with the requirement by information communication industry to a central office platform, merges in comprehensive way the technologies of central office platform, CTI and IP technologies, effectively settles the problems found in existing service platforms, to be able to carry out a uniformed operation and management over different services, and have the ability to merge with next-generation network and to provide constantly innovative and progressive value-added service for NGN, 3G and IMS hybrid exchange networks.

The integration of computer, communication and Internet, the deepening of the coverage and diversified competition entities all will certainly make the competition in information communication industry more intensified. All the past fields and industries will confront with challenges from new standard, technology, product

and application, “subversion against tradition” is becoming a mark of information communication industry.